If only a single input on the NDC-4 seems to be receiving data, please check that your NDC-4 is not in autoswitch mode. When in this mode, only data from input 1 will be used. This function is designed for when using more than one source of the same type of data, like a GPS for example. When the primary source on input 1 fails, it will switch to input 2.
DO NOT USE THE USBKIT LEAD WHILE THE NDC-4 IS CONNECTED TO AN EXTERNAL BATTERY SOURCE. Doing so will create a ground loop and damage the USB chip. This damage is not covered by the guarantee.